Technical Support
Have a technical issue that you need support on?
- Our technical and support team can be contacted via telephone or email.
- Support requests are monitored during office hours from 08h30 to 17h00 (UK time) Monday to Friday (Excluding Jersey Bank Holidays).
- Customers are encouraged to log support tickets through the Merchant Control Panel to handle your request more efficiently.
- If your request is urgent and outside of our normal working hours, please email support immediately to log a request and call our emergency number below.
Emergency Support
+44 (0)1534 884004
Tech Support
support@citypay.com
Clover Terminal Support
+44 (0)3712 001436
Ingenico Terminal Support
+44 (0)8448 547666
Optomany Terminal Support
+44 (0)2081 028000
CityPay Technical Support
+44 (0)1534 884004
